This is the privacy policy statement for Electric Car Loans and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Electric Car Loans may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Electric Car Loans, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Electric Car Loans uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
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The Australian federal government, through the Clean Energy Finance Corporation (CEFC), has announced a partnership with Hyundai Capital Australia (HCAU) to provide discounted financing options for electric vehicles (EVs) from Hyundai and Kia. This initiative aims to make EV ownership more affordable for both private individuals and small business owners. - read more
The Australian federal government is currently evaluating potential changes to tax incentives for electric vehicles (EVs) in response to escalating program costs. This review may lead to restrictions on benefits for higher-priced EVs, aiming to ensure the sustainability of the incentives. - read more
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In recent years, there's been a noticeable surge in the demand for electric cars in Australia. With increasing awareness about environmental issues and more Australians committed to reducing their carbon footprint, the shift towards eco-friendly vehicles is evident. Electric cars offer an effective solution to the challenge of sustainable transportation. - read more
In recent years, there's been a noticeable shift in the way Australians think about transportation. Electric cars are becoming a popular choice for many, driven by a combination of environmental consciousness and technological advancements. With more charging stations popping up across the country and a wider range of cars available, going electric seems like an attractive option. - read more
Eco-friendly cars play a crucial role in reducing carbon footprints, which is vital for combating climate change. These vehicles, particularly electric and hybrid models, are designed to minimize emissions and reliance on fossil fuels. With technological advancements and growing environmental awareness, many Australians are considering these alternatives to traditional petrol and diesel vehicles. - read more
Knowledgebase
Prepayment Penalty: A fee charged by a lender if a borrower pays off their loan early.
